Introduction

GK Archiworks ("we," "us," "our," or the "Company") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.gkarchiworks.com), contact us for architectural services, or engage with us through any other means.

This Privacy Policy is published in compliance with:
 

• The Information Technology Act, 2000

• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

• The Digital Personal Data Protection Act, 2023 (DPDP Act)
   

By accessing our website or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with these terms, please do not access our website or use our services.

Definitions

For the purposes of this Privacy Policy:
 

• "Personal Data" means any data about an individual who is identifiable by or in relation to such data, including name, contact details, location, and any other information that can directly or indirectly identify you.
   

• "Data Principal" means the individual to whom the personal data relates.
   

• "Data Fiduciary" means GK Archiworks, which determines the purpose and means of processing personal data.
   

• "Processing" includes collection, storage, use, disclosure, sharing, or any operation performed on personal data.
   

Information We Collect

Information You Provide Directly

When you interact with us, you may provide the following types of personal information:

CategoryExamples

Identity InformationFull name, title (Mr./Mrs./Ms.)

Contact InformationEmail address, phone number, WhatsApp number, residential/site address

Property InformationPlot details, site location, dimensions, ownership documents

Project InformationDesign preferences, budget range, timeline requirements

Communication RecordsEmails, messages, consultation notes, feedback

Professional InformationOccupation, company name (if applicable)

Information Collected Automatically

When you visit our website, we may automatically collect:

CategoryExamples

Device InformationBrowser type, operating system, device type

Usage DataPages visited, time spent on pages, click patterns

Location DataGeneral geographic location based on IP address

Referral DataHow you arrived at our website (search engine, social media, direct)


Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
 

• Remember your preferences

• Understand how you use our website

• Improve our services

• Provide relevant content
   

Types of Cookies We Use:

Cookie TypePurposeDuration

Essential CookiesRequired for website functionalitySession

Analytics CookiesHelp us understand website usageUp to 2 years

Preference CookiesRemember your settingsUp to 1 year

You can control cookies through your browser settings. However, disabling certain cookies may affect your experience on our website.

Purpose of Data Collection

We collect and process your personal information for the following purposes:

Primary Purposes (Service Delivery)

1. Architectural Services

   • Creating 2D plans, 3D elevations, and structural designs

   • Preparing cost estimations for your project

   • Processing sanction plan approvals with BBMP, BDA, or other authorities

   • Communicating project updates and progress
      

2. Client Communication

   • Responding to your enquiries and consultation requests

   • Sending project-related updates and documents

   • Scheduling site visits and meetings

   • Providing after-service support
      

3. Contractual Obligations

   • Processing payments and generating invoices

   • Maintaining project records as required by law

   • Fulfilling our obligations under service agreements
      

Secondary Purposes (With Your Consent)
 

1. Marketing Communications

   • Sending newsletters about architectural trends

   • Sharing information about new services

   • Notifying you about special offers or events
      

2. Website Improvement

   • Analysing website traffic and user behaviour

   • Enhancing user experience

   • Testing new features
      

3. Legal Compliance

   • Complying with applicable laws and regulations

   • Responding to legal requests from authorities

   • Protecting our legal rights and interests
      

Legal Basis for Processing

Under the Digital Personal Data Protection Act, 2023, we process your personal data based on the following legal grounds:

Legal BasisWhen Applied

ConsentWhen you submit enquiries, sign up for newsletters, or voluntarily provide information
Contractual NecessityWhen processing is necessary to deliver architectural services you have requested
Legitimate InterestFor business operations, fraud prevention, and website security
Legal ObligationWhen required to comply with Indian laws or court orders
How We Use Your Information

Your personal data is used strictly for the purposes outlined above. Specifically:

We DO:
 

• Use your contact information to respond to enquiries within 24-48 business hours

• Store project documentation for the duration required to complete your project and as legally mandated

• Share necessary information with government authorities (BBMP, BDA) for plan approvals

• Use aggregated, anonymised data to improve our services
   

We DO NOT:
 

• Sell your personal information to third parties

• Use your data for purposes unrelated to our services without your consent

• Share your information with unrelated businesses for marketing purposes

• Process children's data (our services are intended for adults aged 18 and above)
   

Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

Service Providers and Partners

RecipientPurposeData Shared

Structural ConsultantsEngineering designs and calculationsSite details, structural requirements

Government AuthoritiesPlan sanctions (BBMP, BDA, BMRDA, Gram Panchayat)Property documents, owner details, building plans

Website Hosting Provider (Wix)Website functionalityTechnical data, usage analytics

Communication PlatformsClient communicationContact details, messages

Legal and Regulatory Disclosure

We may disclose your personal information if required to do so by law or in response to:
 

• Court orders or legal processes

• Requests from government authorities

• Protection of our legal rights

• Prevention of fraud or illegal activities
   

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your personal data may be transferred to the acquiring entity. We will notify you of any such change and provide you with choices regarding your data.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
Technical Safeguards:
 

• SSL/TLS encryption for data transmission

• Secure storage systems with access controls

• Regular security assessments

• Password protection for digital files
   

Organisational Safeguards:

• Limited access to personal data on a need-to-know basis

• Confidentiality agreements with employees and contractors

• Regular training on data protection practices

• Secure disposal of physical documents
   

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

Data CategoryRetention Period

Enquiry/Consultation Data2 years from last interaction (if project not undertaken)

Project Documentation7 years from project completion (as per professional standards)

Financial Records8 years (as per Income Tax Act requirements)

Marketing Consent RecordsUntil consent is withdrawn

Website Analytics Data26 months

After the retention period expires, we will securely delete or anonymise your personal data.

Your Rights as a Data Principal

Under the Digital Personal Data Protection Act, 2023, and other applicable laws, you have the following rights regarding your personal data:

Right to Access

You have the right to request confirmation of whether we process your personal data and obtain a copy of such data.

Right to Correction

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data, subject to our legal obligations and legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Grievance Redressal

You have the right to lodge a complaint with our Grievance Officer or the Data Protection Board of India.

Right to Nominate

You have the right to nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please contact our Grievance Officer using the details provided below.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

For any services involving minors (such as designing children's rooms as part of a residential project), we require verifiable parental consent before collecting any information related to the child.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms (Instagram, LinkedIn, Facebook, YouTube). These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

Third-Party Platforms Linked:
 

• Instagram (@gkarchiworks)

• LinkedIn (GK Archiworks)

• Facebook

• YouTube (@gkarchiworks)

• WhatsApp
   

Cross-Border Data Transfers

We primarily store and process your data within India. However, some of our service providers (such as website hosting and email services) may store data on servers located outside India.

Where your data is transferred outside India, we ensure that adequate safeguards are in place to protect your personal information in accordance with applicable laws.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will notify you of any material changes by:
 

• Posting the updated policy on our website

• Updating the "Last Updated" date at the top of this policy

• Sending an email notification for significant changes (where applicable)
   

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Grievance Officer

In accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address your concerns regarding personal data processing.

Grievance Officer Details:

Name: Mrs. Kavya H S
Designation: Proprietor / Grievance Officer

Address: Dasarahalli Main Road, Bhuvaneshwari Nagar, Hebbal, Bengaluru - 560024, Karnataka, India

Email: gkarchiworks@gmail.com

Phone: +91 7411 252 873

Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

Response Timeline: We will acknowledge your grievance within 48 hours and endeavour to resolve it within 30 days from the date of receipt.

If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India (once operational) or seek remedies under applicable law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

GK Archiworks
Dasarahalli Main Road, Bhuvaneshwari Nagar
Hebbal, Bengaluru - 560024
Karnataka, India
Email: gkarchiworks@gmail.com
Phone: +91 7411 252 873
WhatsApp: Click to Chat
Consent

By using our website, submitting enquiries, or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

For marketing communications and other optional data processing activities, we will seek your explicit consent separately.

This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

© 2026 GK Archiworks. All Rights Reserved.